Help centre

Frequently asked questions

Answers to the most common questions about Findapro accounts, profiles and bookings.

How do I book a professional?

Open a professional profile and start a chat or call.

What payment methods are supported?

Cards, wallets and popular local payment methods are supported.

How do refunds work?

Eligible sessions can be refunded from the payments section.

Can I switch between user and professional mode?

Yes, onboarding lets you choose the mode that fits your needs.

How do I report inappropriate content?

Use the report action on the post or profile in question.

Is my personal information private?

Yes, contact details stay hidden until you choose to share them.